Your own hotel booking app simplifies the booking process
As a hotel owner, it is important to you that guests regularly book a room with you. The hotel booking should be as easy as possible. Your own hotel booking app will help you. You don’t have to do without your previous booking process. Simply combine it with your hotel reservation app and make it faster and more efficient. Your guests book their room through your app and you immediately see all bookings in your booking system.
Coordinate the booking period
Your own hotel booking app allows you to view incoming bookings and – if necessary – to coordinate the booking period again with your guests or to clarify further questions. “Can I take my dog with me?” or “Is the bed linen included in the price?” are only two questions that are burning on the soul of your guests. Via messenger you can answer them quickly or you can check them again yourself. You can continue to use your previous booking system and connect it to your app or you can create your own individual booking form directly in the app. Our customer Dorint Hotels & Resorts, for example, has connected the app with their own booking system.
Your hotel booking app can do so much more
But booking is not everything. You can use your own hotel booking app to send your guests individual offers via push notification or chat – with our marketing automation. Dorint also uses push notifications to send guests new offers and keep them up to date. Or you can integrate the digital stamp card into your hotel reservation app. “Be our guest 10 times and get the 11th booking for free!” No matter what the occasion is, the stamp card can be used for a variety of things. Dorint Hotels & Resorts uses it to offer guests a free 10th business lunch in their own restaurants.
Draw attention to your hotel booking app!
Encourage your guests to place your hotel reservation app on their homescreen or download it from the app stores. You can, for example, display small flyers in your rooms and combine them with an action: “Download our app now and get 15% discount at the hotel bar!”
You can learn more about your own hotel booking app and how it supports your business in a free live demo.
Create a hotel booking app now?