Privacy Policy of AppYourself

Owner and Data Controller

AppYourself GmbH – Ringbahnstr. 16-20 – 12099 Berlin – Germany

Owner contact email: privacy@appyourself.net

Types of Data collected

Among the types of Personal Data that AppYourself collects, by itself or through third parties, there are:
Cookies; Usage Data; various types of Data; email address; first name; last name; company name.

Complete details on each type of Personal Data collected are provided in the dedicated sections of this privacy policy or by specific explanation texts displayed prior to the Data collection.
Personal Data may be freely provided by the User, or, in case of Usage Data, collected automatically when using AppYourself.
Unless specified otherwise, all Data requested by AppYourself is mandatory and failure to provide this Data may make it impossible for AppYourself to provide its services. In cases where AppYourself specifically states that some Data is not mandatory, Users are free not to communicate this Data without consequences to the availability or the functioning of the Service.
Users who are uncertain about which Personal Data is mandatory are welcome to contact the Owner.
Any use of Cookies – or of other tracking tools – by AppYourself or by the owners of third-party services used by AppYourself serves the purpose of providing the Service required by the User, in addition to any other purposes described in the present document and in the Cookie Policy, if available.

Users are responsible for any third-party Personal Data obtained, published or shared through AppYourself and confirm that they have the third party’s consent to provide the Data to the Owner.

Mode and place of processing the Data

Methods of processing

The Owner takes appropriate security measures to prevent unauthorized access, disclosure, modification, or unauthorized destruction of the Data.
The Data processing is carried out using computers and/or IT enabled tools, following organizational procedures and modes strictly related to the purposes indicated. In addition to the Owner, in some cases, the Data may be accessible to certain types of persons in charge, involved with the operation of AppYourself (administration, sales, marketing, legal, system administration) or external parties (such as third-party technical service providers, mail carriers, hosting providers, IT companies, communications agencies) appointed, if necessary, as Data Processors by the Owner. The updated list of these parties may be requested from the Owner at any time.

Legal basis of processing

The Owner may process Personal Data relating to Users if one of the following applies:

• Users have given their consent for one or more specific purposes. Note: Under some legislations the Owner may be allowed to process Personal Data until the User objects to such processing (“opt-out”), without having to rely on consent or any other of the following legal bases. This, however, does not apply, whenever the processing of Personal Data is subject to European data protection law;
• provision of Data is necessary for the performance of an agreement with the User and/or for any pre-contractual obligations thereof;
• processing is necessary for compliance with a legal obligation to which the Owner is subject;
• processing is related to a task that is carried out in the public interest or in the exercise of official authority vested in the Owner;
• processing is necessary for the purposes of the legitimate interests pursued by the Owner or by a third party.

In any case, the Owner will gladly help to clarify the specific legal basis that applies to the processing, and in particular whether the provision of Personal Data is a statutory or contractual requirement, or a requirement necessary to enter into a contract.

Place

The Data is processed at the Owner’s operating offices and in any other places where the parties involved in the processing are located.

Depending on the User’s location, data transfers may involve transferring the User’s Data to a country other than their own. To find out more about the place of processing of such transferred Data, Users can check the section containing details about the processing of Personal Data.

Users are also entitled to learn about the legal basis of Data transfers to a country outside the European Union or to any international organization governed by public international law or set up by two or more countries, such as the UN, and about the security measures taken by the Owner to safeguard their Data.

If any such transfer takes place, Users can find out more by checking the relevant sections of this document or inquire with the Owner using the information provided in the contact section.

Retention time

Personal Data shall be processed and stored for as long as required by the purpose they have been collected for.

Therefore:

• Personal Data collected for purposes related to the performance of a contract between the Owner and the User shall be retained until such contract has been fully performed.
• Personal Data collected for the purposes of the Owner’s legitimate interests shall be retained as long as needed to fulfill such purposes. Users may find specific information regarding the legitimate interests pursued by the Owner within the relevant sections of this document or by contacting the Owner.

The Owner may be allowed to retain Personal Data for a longer period whenever the User has given consent to such processing, as long as such consent is not withdrawn. Furthermore, the Owner may be obliged to retain Personal Data for a longer period whenever required to do so for the performance of a legal obligation or upon order of an authority.

Once the retention period expires, Personal Data shall be deleted. Therefore, the right to access, the right to erasure, the right to rectification and the right to data portability cannot be enforced after expiration of the retention period.

The purposes of processing

The Data concerning the User is collected to allow the Owner to provide its Services, as well as for the following purposes:
Heat mapping and session recording, Interaction with online survey platforms, User database management, Handling payments, Analytics, Tag Management, Interaction with external social networks and platforms, Remarketing and behavioral targeting, Interaction with data collection platforms and other third parties, Contacting the User, Interaction with live chat platforms, Managing contacts and sending messages, Content performance and features testing (A/B testing) and Infrastructure monitoring.

Users can find further detailed information about such purposes of processing and about the specific Personal Data used for each purpose in the respective sections of this document.

Detailed information on the processing of Personal Data

Personal Data is collected for the following purposes and using the following services:

• Analytics

  The services contained in this section enable the Owner to monitor and analyze web traffic and can be used to keep track of User behavior.

  Google Analytics (Google Inc.)

  Google Analytics is a web analysis service provided by Google Inc. (“Google”). Google utilizes the Data collected to track and examine the use of AppYourself, to prepare reports on its activities and share them with other Google services.
  Google may use the Data collected to contextualize and personalize the ads of its own advertising network.

  Personal Data collected:
  Cookies; Usage Data.

  Place of processing:
  United States
  –
  Privacy Policy – Opt Out.
  Privacy Shield participant.

  Facebook Ads conversion tracking (Facebook pixel) (Facebook, Inc.)

  Facebook Ads conversion tracking (Facebook pixel) is an analytics service provided by Facebook, Inc. that connects data from the Facebook advertising network with actions performed on AppYourself. The Facebook pixel tracks conversions that can be attributed to ads on Facebook, Instagram and Audience Network.

  Personal Data collected:
  Cookies; Usage Data.

  Place of processing:
  United States
  –
  Privacy Policy.
  Privacy Shield participant.

  Google Ads conversion tracking (Google Inc.)

  Google Ads conversion tracking is an analytics service provided by Google Inc. that connects data from the Google Ads advertising network with actions performed on AppYourself.

  Personal Data collected:
  Cookies; Usage Data.

  Place of processing:
  United States
  –
  Privacy Policy.
  Privacy Shield participant.

• Contacting the User

  GetSiteControl contact form (GetWebCraft Limited)

  By filling in the contact form with their Data, the User authorizes AppYourself to use these details to reply to requests for information, quotes or any other kind of request as indicated by the form’s header.
  If this service is installed, it may collect browsing and Usage Data in the pages where it is installed, even if the Users do not actively use the service.

  Personal Data collected:
  Cookies; email address; Usage Data.

  Place of processing:
  Cyprus
  –
  Privacy Policy.

• Content performance and features testing (A/B testing)

  The services contained in this section allow the Owner to track and analyze the User response concerning web traffic or behavior regarding changes to the structure, text or any other component of AppYourself.

  Optimizely (Optimizely, Inc.)

  Optimizely is an A/B testing service provided by Optimizely, Inc.

  Personal Data collected:
  Cookies; Usage Data.

  Place of processing:
  United States
  –
  Privacy Policy.

• Handling payments

  Payment processing services enable AppYourself to process payments by credit card, bank transfer or other means. To ensure greater security, AppYourself shares only the information necessary to execute the transaction with the financial intermediaries handling the transaction.
  Some of these services may also enable the sending of timed messages to the User, such as emails containing invoices or notifications concerning the payment.

  ChargeBee (ChargeBee Inc.)

  ChargeBee is a payment service provided by ChargeBee Inc.

  Personal Data collected:
  various types of Data as specified in the privacy policy of the service.

  Place of processing:
  United States
  –
  Privacy Policy.

• Heat mapping and session recording

  Heat mapping services are used to display the areas of a page where Users most frequently move the mouse or click. This shows where the points of interest are. These services make it possible to monitor and analyze web traffic and keep track of User behavior.
  Some of these services may record sessions and make them available for later visual playback.

  Hotjar Heat Maps & Recordings (Hotjar Ltd.)

  Hotjar is a session recording and heat mapping service provided by Hotjar Ltd.
  Hotjar honors generic „Do Not Track” headers. This means the browser can tell its script not to collect any of the User’s data. This is a setting that is available in all major browsers. Find Hotjar’s opt-out information here.

  Personal Data collected:
  Cookies; Usage Data; various types of Data as specified in the privacy policy of the service.

  Place of processing:
  Malta
  –
  Privacy Policy – Opt Out.

• Infrastructure monitoring

  This type of service allows AppYourself to monitor the use and behavior of its components so its performance, operation, maintenance and troubleshooting can be improved.
  Which Personal Data are processed depends on the characteristics and mode of implementation of these services, whose function is to filter the activities of AppYourself.

  Pingdom (Pingdom AB)

  Pingdom is a monitoring service provided by Pingdom AB.

  Personal Data collected:
  Cookies; Usage Data.

  Place of processing:
  Sweden
  –
  Privacy Policy.

• Interaction with data collection platforms and other third parties

  This type of service allows Users to interact with data collection platforms or other services directly from the pages of AppYourself for the purpose of saving and reusing data.
  If one of these services is installed, it may collect browsing and Usage Data in the pages where it is installed, even if the Users do not actively use the service.

  GetSiteControl Promo widget (GetWebCraft Limited)

  GetSiteControl Promo widget is a (lightbox) popup management service provided by GetWebCraft Limited.

  Personal Data collected:
  Cookies; Usage Data.

  Place of processing:
  Cyprus
  –
  Privacy Policy.

  GetSiteControl Subscribe widget (GetWebCraft Limited)

  GetSiteControl Subscribe widget is a (lightbox) popup management service provided by GetWebCraft Limited.

  Personal Data collected:
  Cookies; email address; Usage Data.

  Place of processing:
  Cyprus
  –
  Privacy Policy.

• Interaction with external social networks and platforms

  This type of service allows interaction with social networks or other external platforms directly from the pages of AppYourself.
  The interaction and information obtained through AppYourself are always subject to the User’s privacy settings for each social network.
  This type of service might still collect traffic data for the pages where the service is installed, even when Users do not use it.

  Facebook Like button and social widgets (Facebook, Inc.)

  The Facebook Like button and social widgets are services allowing interaction with the Facebook social network provided by Facebook, Inc.

  Personal Data collected:
  Cookies; Usage Data.

  Place of processing:
  United States
  –
  Privacy Policy.
  Privacy Shield participant.

  GetSiteControl social widget (GetWebCraft Limited)

  GetSiteControl social widget is a service provided by GetWebCraft Limited, which displays a widget that allows interaction with social networks and external platforms as well as sharing the contents of AppYourself.
  Depending on the configuration, this service can display widgets belonging to third parties such as the managers of social networks where interactions are shared. In this case, also the third parties that provide the widget will be informed of interactions and Usage Data on the pages where this service is installed.

  Personal Data collected:
  Cookies; Usage Data.

  Place of processing:
  Cyprus
  –
  Privacy Policy.

• Interaction with live chat platforms

  This type of service allows Users to interact with third-party live chat platforms directly from the pages of AppYourself, for contacting and being contacted by AppYourself support service.
  If one of these services is installed, it may collect browsing and Usage Data in the pages where it is installed, even if the Users do not actively use the service. Moreover, live chat conversations may be logged.

  GetSiteControl Chat Widget (GetWebCraft Limited)

  The GetSiteControl Chat Widget is a service for interacting with the GetSiteControl live chat platform provided by GetWebCraft Limited.

  Personal Data collected:
  Cookies; Usage Data.

  Place of processing:
  Cyprus
  –
  Privacy Policy.

• Interaction with online survey platforms

  This type of service allows Users to interact with third-party online survey platforms directly from the pages of AppYourself.
  If one of these services is installed, it may collect browsing and Usage Data in the pages where it is installed, even if the Users do not actively use the service.

  Hotjar Poll & Survey widgets (Hotjar Ltd.)

  The Hotjar Poll & Survey widgets are services that enable interaction with the Hotjar platform provided by Hotjar Ltd.
  Hotjar honors generic „Do Not Track” headers. This means the browser can tell its script not to collect any of the User’s data. This is a setting that is available in all major browsers. Find Hotjar’s opt-out information here.

  Personal Data collected:
  Cookies; Usage Data; various types of Data.

  Place of processing:
  Malta
  –
  Privacy Policy – Opt Out.

  GetSiteControl Survey Widget (GetWebCraft Limited)

  The GetSiteControl Survey Widget is a service for interacting with the GetSiteControl online survey platform provided by GetWebCraft Limited.

  Personal Data collected:
  Cookies; Usage Data.

  Place of processing:
  Cyprus
  –
  Privacy Policy.

• Managing contacts and sending messages

  This type of service makes it possible to manage a database of email contacts, phone contacts or any other contact information to communicate with the User.
  These services may also collect data concerning the date and time when the message was viewed by the User, as well as when the User interacted with it, such as by clicking on links included in the message.

  Mailchimp (The Rocket Science Group, LLC.)

  Mailchimp is an email address management and message sending service provided by The Rocket Science Group, LLC.

  Personal Data collected:
  company name; email address; first name; last name.

  Place of processing:
  United States
  –
  Privacy Policy.
  Privacy Shield participant.

• Remarketing and behavioral targeting

  This type of service allows AppYourself and its partners to inform, optimize and serve advertising based on past use of AppYourself by the User.
  This activity is performed by tracking Usage Data and by using Cookies, information that is transferred to the partners that manage the remarketing and behavioral targeting activity.
  In addition to any opt out offered by any of the services below, the User may opt out of a third-party service’s use of cookies by visiting the Network Advertising Initiative opt-out page.

  Facebook Remarketing (Facebook, Inc.)

  Facebook Remarketing is a remarketing and behavioral targeting service provided by Facebook, Inc. that connects the activity of AppYourself with the Facebook advertising network.

  Personal Data collected:
  Cookies; Usage Data.

  Place of processing:
  United States
  –
  Privacy Policy – Opt Out.
  Privacy Shield participant.

  AdWords Remarketing (Google Inc.)

  AdWords Remarketing is a remarketing and behavioral targeting service provided by Google Inc. that connects the activity of AppYourself with the Adwords advertising network and the Doubleclick Cookie.

  Personal Data collected:
  Cookies; Usage Data.

  Place of processing:
  United States
  –
  Privacy Policy – Opt Out.

• Tag Management

  This type of service helps the Owner to manage the tags or scripts needed on AppYourself in a centralized fashion.
  This results in the Users’ Data flowing through these services, potentially resulting in the retention of this Data.

  Google Tag Manager (Google LLC)

  Google Tag Manager is a tag management service provided by Google LLC.

  Personal Data collected:
  Cookies; Usage Data.

  Place of processing:
  United States
  –
  Privacy Policy.
  Privacy Shield participant.

• User database management

  This type of service allows the Owner to build user profiles by starting from an email address, a personal name, or other information that the User provides to AppYourself, as well as to track User activities through analytics features. This Personal Data may also be matched with publicly available information about the User (such as social networks’ profiles) and used to build private profiles that the Owner can display and use for improving AppYourself.
  Some of these services may also enable the sending of timed messages to the User, such as emails based on specific actions performed on AppYourself.

  Pipedrive (Pipedrive OÜ)

  Pipedrive is a User database management service provided by Pipedrive OÜ.

  Personal Data collected:
  various types of Data as specified in the privacy policy of the service.

  Place of processing:
  Estonia
  –
  Privacy Policy.

  Intercom (Intercom Inc.)

  Intercom is a User database management service provided by Intercom Inc.
  Intercom can also be used as a medium for communications, either through email, or through messages within AppYourself.

  Personal Data collected:
  Cookies; email address; Usage Data; various types of Data as specified in the privacy policy of the service.

  Place of processing:
  United States
  –
  Privacy Policy.

The rights of Users

Users may exercise certain rights regarding their Data processed by the Owner.

In particular, Users have the right to do the following:

• Withdraw their consent at any time. Users have the right to withdraw consent where they have previously given their consent to the processing of their Personal Data.
• Object to processing of their Data. Users have the right to object to the processing of their Data if the processing is carried out on a legal basis other than consent. Further details are provided in the dedicated section below.
• Access their Data. Users have the right to learn if Data is being processed by the Owner, obtain disclosure regarding certain aspects of the processing and obtain a copy of the Data undergoing processing.
• Verify and seek rectification. Users have the right to verify the accuracy of their Data and ask for it to be updated or corrected.
• Restrict the processing of their Data. Users have the right, under certain circumstances, to restrict the processing of their Data. In this case, the Owner will not process their Data for any purpose other than storing it.
• Have their Personal Data deleted or otherwise removed. Users have the right, under certain circumstances, to obtain the erasure of their Data from the Owner.
• Receive their Data and have it transferred to another controller. Users have the right to receive their Data in a structured, commonly used and machine readable format and, if technically feasible, to have it transmitted to another controller without any hindrance. This provision is applicable provided that the Data is processed by automated means and that the processing is based on the User’s consent, on a contract which the User is part of or on pre-contractual obligations thereof.
• Lodge a complaint. Users have the right to bring a claim before their competent data protection authority.

Details about the right to object to processing

Where Personal Data is processed for a public interest, in the exercise of an official authority vested in the Owner or for the purposes of the legitimate interests pursued by the Owner, Users may object to such processing by providing a ground related to their particular situation to justify the objection.

Users must know that, however, should their Personal Data be processed for direct marketing purposes, they can object to that processing at any time without providing any justification. To learn, whether the Owner is processing Personal Data for direct marketing purposes, Users may refer to the relevant sections of this document.

How to exercise these rights

Any requests to exercise User rights can be directed to the Owner through the contact details provided in this document. These requests can be exercised free of charge and will be addressed by the Owner as early as possible and always within one month.

Cookie Policy

AppYourself uses Cookies. To learn more and for a detailed cookie notice, the User may consult the Cookie Policy.

Additional information about Data collection and processing

Legal action

The User’s Personal Data may be used for legal purposes by the Owner in Court or in the stages leading to possible legal action arising from improper use of AppYourself or the related Services.
The User declares to be aware that the Owner may be required to reveal personal data upon request of public authorities.

Additional information about User’s Personal Data

In addition to the information contained in this privacy policy, AppYourself may provide the User with additional and contextual information concerning particular Services or the collection and processing of Personal Data upon request.

System logs and maintenance

For operation and maintenance purposes, AppYourself and any third-party services may collect files that record interaction with AppYourself (System logs) use other Personal Data (such as the IP Address) for this purpose.

Information not contained in this policy

More details concerning the collection or processing of Personal Data may be requested from the Owner at any time. Please see the contact information at the beginning of this document.

How “Do Not Track” requests are handled

AppYourself does not support “Do Not Track” requests.
To determine whether any of the third-party services it uses honor the “Do Not Track” requests, please read their privacy policies.

Changes to this privacy policy

The Owner reserves the right to make changes to this privacy policy at any time by giving notice to its Users on this page and possibly within AppYourself and/or – as far as technically and legally feasible – sending a notice to Users via any contact information available to the Owner. It is strongly recommended to check this page often, referring to the date of the last modification listed at the bottom.

Should the changes affect processing activities performed on the basis of the User’s consent, the Owner shall collect new consent from the User, where required.